Ab LSM.BASIC mit Datenbankmodul LSM.DB ist der Abschluss eines LSM Service Level Agreements (SLA) (LSM SLA STANDARD oder LSM SLA PREMIUM) Voraussetzung.
Mindestlaufzeit 24 Monate, automatische Verlängerung um 12 Monate. Die Kündigungsfrist beträgt 3 Monate zum Ende der Laufzeit.
| LSM SLA STANDARD | LSM SLA PREMIUM | |
| LSM DataBase Server | LSM.SLA.S.DB | LSM.SLA.P.DB |
| LSM DataBase Server 005 | LSM.SLA.S.DB-005 005 | LSM.SLA.P.DB-005 |
| LSM DataBase Server 010 | LSM.SLA.S.DB-010 | LSM.SLA.P.DB-010 |
| LSM DataBase Server 015 | LSM.SLA.S.DB-015 | LSM.SLA.P.DB-015 |
| LSM DataBase Server 005 | LSM.SLA.S.DB-020 | LSM.SLA.P.DB-020 |
| LSM DataBase Server 025 | LSM.SLA.S.DB-025 | LSM.SLA.P.DB-025 |
| LSM DataBase Server 050 | LSM.SLA.S.DB-050 | LSM.SLA.P.DB-050 |
| LSM DataBase Server 100 | LSM.SLA.S.DB-100 | LSM.SLA.P.DB-100 |
| LSM Monitor | LSM.SLA.S.MONITOR | LSM.SLA.P.MONITOR |
| LSM Report | LSM.SLA.S.REPORT | LSM.SLA.P.REPORT |
| LSM Network 48 | LSM.SLA.S.NW-48 | LSM.SLA.P.NW-48 |
| LSM Network 128 | LSM.SLA.S.NW-128 | LSM.SLA.P.NW-128 |
| LSM VN Server | LSM.SLA.S.VN | LSM.SLA.P.VN |
| LSM Near Field Communication | LSM.SLA.S.NFC | LSM.SLA.P.NFC |
| LSM Card | LSM.SLA.S.CARD | LSM.SLA.P.CARD |
| LSM SLA STANDARD | LSM SLA PREMIUM | |
| LSM Professional | LSM.SLA.S.PROFESSIONAL | LSM.SLA.P.PROFESSIONAL |
| LSM Professional 005 | LSM.SLA.S.PROFESSIONAL-005 | LSM.SLA.P.PROFESSIONAL-005 |
| LSM Professional 010 | LSM.SLA.S.PROFESSIONAL-010 | LSM.SLA.P.PROFESSIONAL-010 |
| LSM Professional 015 | LSM.SLA.S.PROFESSIONAL-015 | LSM.SLA.P.PROFESSIONAL-015 |
| LSM Professional 020 | LSM.SLA.S.PROFESSIONAL-020 | LSM.SLA.P.PROFESSIONAL-020 |
| LSM Professional 025 | LSM.SLA.S.PROFESSIONAL-025 | LSM.SLA.P.PROFESSIONAL-025 |
| LSM Professional 050 | LSM.SLA.S.PROFESSIONAL-050 | LSM.SLA.P.PROFESSIONAL-050 |
| LSM Professional 100 | LSM.SLA.S.PROFESSIONAL-100 | LSM.SLA.P.PROFESSIONAL-100 |
| LSM Card | LSM.SLA.S.CARD | LSM.SLA.P.CARD |
| LSM VN Server | LSM.SLA.S.VN | LSM.SLA.P.VN |
| LSM Near Field Communication | LSM.SLA.S.NFC | LSM.SLA.P.NFC |
| LSM Network 48 | LSM.SLA.S.NW-48 | LSM.SLA.P.NW-48 |
| LSM Network 128 | LSM.SLA.S.NW-128 | LSM.SLA.P.NW-128 |
| LSM Network Enterprise | LSM.SLA.S.NW-ENTERPRISE | LSM.SLA.P.NW-ENTERPRISE |
| LSM Online | LSM.SLA.S.ONLINE | LSM.SLA.P.ONLINE |
| LSM Ressource Management | LSM.SLA.S.RM | LSM.SLA.P.RM |
| LSM CommNode 05 Clients | LSM.SLA.S.CN-05 | LSM.SLA.P.CN-05 |
| LSM CommNode 10 Clients | LSM.SLA.S.CN-10 | LSM.SLA.P.CN-10 |
| LSM CommNode Enterprise | LSM.SLA.S.CN-ENTERPRISE | LSM.SLA.P.CN-ENTERPRISE |
| LSM 03 Clients | LSM.SLA.S.CLIENT-03 | LSM.SLA.P.CLIENT-03 |
| LSM 05 Clients | LSM.SLA.S.CLIENT-05 | LSM.SLA.P.CLIENT-05 |
| LSM 10 Clients | LSM.SLA.S.CLIENT-10 | LSM.SLA.P.CLIENT-10 |
| LSM 25 Clients | LSM.SLA.S.CLIENT-25 | LSM.SLA.P.CLIENT-25 |
| LSM 50 Clients | LSM.SLA.S.CLIENT-50 | LSM.SLA.P.CLIENT-50 |
| LSM SLA STANDARD | LSM SLA PREMIUM | |
| LSM Business | LSM.SLA.S.BUSINESS | LSM.SLA.P.BUSINESS |
| LSM Business 005 | LSM.SLA.S.BUSINESS-005 | LSM.SLA.P.BUSINESS-005 |
| LSM Business 010 | LSM.SLA.S.BUSINESS-010 | LSM.SLA.P.BUSINESS-010 |
| LSM Business 015 | LSM.SLA.S.BUSINESS-015 | LSM.SLA.P.BUSINESS-015 |
| LSM Business 020 | LSM.SLA.S.BUSINESS-020 | LSM.SLA.P.BUSINESS-020 |
| LSM Business 025 | LSM.SLA.S.BUSINESS-025 | LSM.SLA.P.BUSINESS-025 |
| LSM Business 050 | LSM.SLA.S.BUSINESS-050 | LSM.SLA.P.BUSINESS-050 |
| LSM Business 100 | LSM.SLA.S.BUSINESS-100 | LSM.SLA.P.BUSINESS-100 |
| LSM Card | LSM.SLA.S.CARD | LSM.SLA.PS.CARD |
| LSM VN Server | LSM.SLA.S.VN | LSM.SLA.P.VN |
| LSM Near Field Communication | LSM.SLA.S.NFC | LSM.SLA.P.NFC |
| LSM Network 48 | LSM.SLA.S.NW-48 | LSM.SLA.P.NW-48 |
| LSM Network 128 | LSM.SLA.S.NW-128 | LSM.SLA.P.NW-128 |
| LSM Network Enterprise | LSM.SLA.S.NW-ENTERPRISE | LSM.SLA.P.NW-ENTERPRISE |
| LSM Online | LSM.SLA.S.ONLINE | LSM.SLA.P.ONLINE |
| LSM Ressource Management | LSM.SLA.S.RM | LSM.SLA.P.RM |
| LSM Multi DataBase | LSM.SLA.S.MULTIDB | LSM.SLA.P.MULTIDB |
| LSM Terminalserver | LSM.SLA.S.TERMINAL | LSM.SLA.P.TERMINAL |
| LSM CommNode 05 Clients | LSM.SLA.S.CN-05 | LSM.SLA.P.CN-05 |
| LSM CommNode 10 Clients | LSM.SLA.S.CN-10 | LSM.SLA.P.CN-10 |
| LSM CommNode Enterprise | LSM.SLA.S.CN-ENTERPRISE | LSM.SLA.P.CN-ENTERPRISE |
| LSM 03 Clients | LSM.SLA.S.CLIENT-03 | LSM.SLA.P.CLIENT-03 |
| LSM 05 Clients | LSM.SLA.S.CLIENT-05 | LSM.SLA.P.CLIENT-05 |
| LSM 10 Clients | LSM.SLA.S.CLIENT-10 | LSM.SLA.P.CLIENT-10 |
| LSM 25 Clients | LSM.SLA.S.CLIENT-25 | LSM.SLA.P.CLIENT-25 |
| LSM 50 Clients | LSM.SLA.S.CLIENT-50 | LSM.SLA.P.CLIENT-50 |